Travels with Quint Studer

July 21, 2006

lensYesterday, I traveled to Annapolis, Maryland. I joined Quint Studer at the 2006 Leadership Excellence Summit hosted by the Academy Leadership on the U.S. Naval Academy campus.

The USNA campus is unbelievably beautiful. We enter thru Gate 3 and walk on brick paved streets as we toured the campus. There is an overwhelming sense of history and tradition. Both of us are reminded of Jack Fetterman as we see cadets marching and hear the naval band playing in the distance.

The Summit is at the Alumni Hall – which is a multi-purpose building that hosts the USNA basketball games (There was a trophy case featuring David Robinson), conferences and plays. There is huge plaque naming one end of the gym as The Bob Hope Performing Arts Center.

In the lobby are three huge paintings by Tom Freeman: Valor at Hue, Rescue by USS Barb, and Dawn on the Yankee Station.

Quint speaks at 4:15 (the last speaker of the day) to a group of 100 business leaders. Many are USNA graduates who are now in the business world. They are executives from companies such as: BAE Systems, Bank of America, Blue Cross Blue Shield, Chevron, Exxon Mobil, FBI, FedEx, Ford Motor Co., Georgia Power, Hasbro, Hilton Hotels, Northrop Grummann, Pfizer and other Fortune 500 corporations.

Earlier in the day, the group had heard Jim Donald – Pres & CEO of Starbucks; Brad Anderson – CEO of Best Buy; Maura A. Smith of International Paper; and Eric Grubman of the NFL…quite impressive company for a little guy from Pensacola to be included.

4:15 pm is not the best time to speak. The crowd is tired. They are still there because the cocktail party is next, and the bus to the hotel isn’t available.

Quint starts slow. He talks about his deafness and his speech impediment; about how high performers can transfer leadership tips to their professions easily; and he shares stories about Jack Fetterman, Vince Whibbs and Lacey Collier.

He tells of Fetterman’s perseverance as he endured great physical pain daily; of Whibb’s integrity and of Judge Collier’s ethics.

As he shares the Studer Group’s research on employee satisfaction and various management skills, the crowd perks up. They laugh and interact. Quint has them listening and nodding their heads.

The fifty minutes fly by. Afterwards, Quint hangs around for an extra 30 minutes – shaking hands, answering individual questions and signing copies of his book. The cocktail is forgotten by many as they want to get closer to this man from Pensacola.

Note: I travel with Quint occasionally to do work on a book that I’m writing that I hope to publish soon. You can read a full profile on Quint that I wrote last summer at this link: Quint Studer.


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